Returns & Exchanges

At BETAFPV, we want to ensure your FPV racing experience is seamless, which is why we offer a 30-day return policy for unused and unopened electronics. If you encounter a technical defect or are unsatisfied with your purchase, our support team is here to assist with troubleshooting or processing your return.

1

Submit a Support Ticket

Visit our Help Center to open a return request, providing your order number and clear photos or videos of the item's current condition.

2

Technical Review

Our engineering team will review your request within 48 hours to determine if the issue is a manufacturer defect or requires a standard return-for-credit.

3

Secure Packaging

Once approved, pack the product in its original BETAFPV packaging including all propellers, cables, and accessories to ensure full refund eligibility.

4

Processing and Refund

After our warehouse receives and inspects the hardware, your refund or store credit will be issued to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing